What We're Doing About COVID-19
At WestRidge Golf Course, we take the health and safety of our guests and members very seriously. With our comprehensive plan in place, we feel that golf can remain a safe haven of outdoor activity and mental stimulation.
Golf represents a very healthy option for citizens to get sunlight, exercise, and mental stimulation safely, if done right. We have worked closely with the NGCOA (National Golf Course Owners Association) and the PGA of America as well as our former colleagues at the largest management companies to come up with comprehensive “best practices” to keep everyone safe. We have moved quickly and aggressively to create an operation that can protect our employees and guests while continuing to provide what we feel is a crucial mental health and physical fitness option for our community.
Here are the things we are doing currently:
On the Course
We have removed all water cooler, rakes, and other commonly handled objects from the golf course
We have modified our cups so that golfers can retrieve their golf ball without actually touching the cup itself
As a result this again should be a “no touch” experience
We have created a walking incentive where golfers are given a free beverage if they choose to walk rather than ride
We have ordered a number of walking carts that should be arriving today that will be available to our guests at no charge if they don’t have the needed equipment to walk
We have instituted a 1 rider policy which ensures that only one person is riding in a golf cart at a given time, the other player must walk while their partner is riding
Anyone who has a handicap placard for their car, a handicap id, or a note from a physician saying they are unable to walk is offered their own individual cart
Food & Beverage
Our restaurant is closed and we allow only take out and to go food
We are asking the golfers utilize the cart ordering system on your GPS unit. This allows you to order food at the turn and make it a quick transition to get to the 10th tee. If you are walking, call the grill at (972) 347-2813
We have a beverage cart driving around the course providing pre-packaged food and beverage. Staff has been trained to park at minimum 6 feet from guests, take orders and place them in the cart to avoid contact with guests directly. These are also credit card only transactions taken verbally or visually, no exchange of the card itself.
Golf carts are instructed to return to a specific area where they are cleaned and disinfected by our staff A card is placed on the steering wheel to distinguish cleaned carts from those waiting to be cleaned
Guests are encouraged to remove and dispose of as much of their own trash as possible to reduce the items our staff must come in contact with
Cart staff are wearing gloves when disposing of trash and cleaning carts
With the clubhouse being closed, we instruct golfers that at the conclusion of their round they must leave the premises and that they are not allowed to linger or congregate
We have instructed all staff members who feel ill to stay home. We have a paid sick leave policy in place.
We encourage staff to eat well, stay hydrated and well-rested, and quickly report if they are not feeling well
We are reading daily CDC and WHO best practices and communicating to all employees
We are communicating nearly every day with our guests letting them know of these steps and others we develop. This includes emails to our entire customer database as well as specifically to golfers playing the next day. We feel this is key to the golfers compliance with these changes, golfers want their activity to remain available we just need to inform them what is required.
We believe we are at the forefront of what is required to keep this vital activity available to our community. As long as we are open we intend to continue to look for more and more ways to make this “new normal” as seamless as possible for golfers while maintaining and improving safety measures. All evidence seems to show that COVID-19 does not like sun and heat, golf is an activity where you can spend hours out in the sun, heat, and fresh air, with even more structured social distancing than a public park as only a few people can be on a golf hole at a time. Most golf holes are 150 to 550 yards long so it’s nearly impossible for more than 4 people to be with a few hundred yards of anyone else at any given time.
We believe we are leaders in how this can be done and we hope we can demonstrate a path forward that is acceptable to all on how to keep this resource available for our community.